What is people operations? Role and responsibilities

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Let’s look at the main responsibilities of people operations in more detail. They are:

  • Modernize and digitalize outdated, bureaucratic HR systems, including payroll and applicant tracking software.
  • Treat employees as internal customers and increase their satisfaction.
  • Support employees on a day-to-day basis and answer questions about benefits and company policies.
  • Keep track of and analyze HR metrics (e.g. turnover…

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