What’s Breaking Communication in Your Workplace?

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How much does poor communication cost organizations? A 2011 study that surveyed nearly 400 companies with over 100,000 employees each pegged this figure at $62.4 million per organization per year. The annual productivity losses owing to poor communication were estimated to be $26,041 for each worker in the organizations.

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What exactly is contributing to this inefficient communication? Some studies point the finger at inefficient leadership. Most organizations continue to have a top-down approach when it comes to planning and execution. In the absence of clear communication from the top, employees lack direction to execute, which results in productivity…



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